TNC Text Messaging Program

Pike Knob Grass The Nature Conservancy's Pike Knob Preserve in West Virginia. Secluded amid a 3,600-acre string of protected peaks on North Fork Mountain lies The Nature Conservancy’s Pike Knob – a 1,600-acre preserve boasting some of the finest views in the state. © Kent Mason

SMS 101 Slide Deck

For a more in-depth introduction to text messaging, click here.

Text Messaging Goals

The Nature Conservancy utilizes text messaging as a marketing touch pain to connect with its audiences to achieve three primary goals:

1. Awareness

Drive awareness of TNC and our work globally to new and existing audiences.

2. Engagement

Encourage recipients to engage by visiting TNC's website and take actions to sustain meaningful relationships.

3. Fundraising/Lead Acquisition

Introduce potential donors to The Nature Conservancy and convert prospects to members. Engage, cultivate and retain current donors regardless of channel of origin.

Video

SMS 101

Watch a Global Digital University (GDU) session on Texting SMS 101 presented by former Digital Production Manager, Lane Horter. Discussed are changes in TNC's test-to-donate platform, as well as how text message marketing can be utilized by TNC.

Watch

Centralized Text Messaging Program

Why is text messaging centralized?

Global Digital coordinates text campaigns and supporter text messages to ensure that TNC is sending the right message to the right supporter at the right time – no matter where the messaging need comes from within the organization.

Other Reasons:

Ensure consistent branding & messaging
Return on Investment (ROI)
Leverage test results & learning to make channel more effective
Legal and SOP compliance

What’s Next?

Build governance around best practices and policies
Establish better understanding of our audience
Establish baseline metrics
Explore creative campaign ideas to engage members
Continue to work with state chapters and teams across TNC to meet organizational goals